Privacy Policy

Advanced Soundware Inc. Privacy Notice

This Privacy Notice is effective as of January 03, 2024

Advanced Soundware Inc. ("Company," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share information when you use our desktop software product, REALIZE (the "Software").

SCOPE OF THIS PRIVACY NOTICE:

This Privacy Notice applies to all users of our desktop software product, REALIZE (the "Software") and to visitors to our website (the "Website"). This Notice describes how we collect, use, and share personal information in connection with your use of the Software and Website. By using the Software and Website, you agree to the practices described in this Privacy Notice. This Notice does not apply to personal information relating to employees, applicants for employment, or contractors providing services to ASI.

1. PERSONAL INFORMATION

• We collect certain personal information when you activate a license for the Software.
• This information includes:
• Your name
• Your email address
• Your machine ID

2. USAGE DATA

• We collect usage data about your interactions with the Software.
• This data includes:
• Software features and functionalities you use
• General characteristics of the imported data (our 'transcription')
• Edits you make to the 'transcription' using our Software controls
• Selections you make with regard to our recommended 'source samples'
• Adjustments you make to the resulting 'performance' using our controls

3. THIRD-PARTY SERVICES

• We use Google Cloud Platform to transmit and store usage data. Google Cloud Platform's privacy policy can be found here.

4. USE OF INFORMATION

• We use the personal information you provide to:
• Activate your software license
• Provide customer support
• Communicate with you about updates or other important information related to the Software
• We use usage data to:
• Improve the Software
• Understand how users interact with the Software
• Troubleshoot issues

5. DATA STORAGE AND SECURITY

• We store personal information and usage data on Google Cloud Platform (U.S.)
• We take appropriate security measures to protect your information from unauthorized access, use, or disclosure.

6. USER RIGHTS

• You have the right to access, rectify, or delete your personal information.
• You can exercise these rights by contacting us here.

7. COMPLIANCE WITH LAWS

• We comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

8. COOKIES AND TRACKING

• We do not use cookies or other tracking technologies in the Software.

9. CHILDREN’S PRIVACY

• The Software is not intended for children under 13 years of age.

10. UPDATES TO THE POLICY

• We may update this Privacy Policy from time to time.
• We will notify you of any material changes to the Privacy Policy by posting the updated policy on our website.

11. CONTACT INFORMATION

• If you have any questions about this Privacy Policy, please contact us here.